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Questions? We've got answers.
Everything about shipping, the 100-night trial, our fabrics, sizing, and bundles — in plain English, no runaround. Search it or browse by topic.
Ordering & Shipping
5 QHow fast it ships, where it goes, and tracking it.
Everything ships from our single location in Houston, Texas. Orders leave the dock within 48 hours, and most U.S. addresses get their sheets in 2–4 business days. Houston is central enough to reach both coasts quickly.
Free on every U.S. order over $75. Orders under $75 ship at a flat, low rate shown at checkout.
Right now we ship within the United States only (including Alaska, Hawaii, and APO/FPO addresses).
You'll get a tracking link by email the moment your box leaves the dock. Can't find it? Message us with your order number and we'll resend it.
Yes — the 48-hour dispatch window exists partly so you have time to change your mind. Contact us or call 8053176657 right away; if it hasn't shipped, we'll fix it. If it has, the 100-night trial still has you covered.
Refunds & the 100-Night Trial
5 QSleep on it. If it's not right, we refund you.
Buy any set, sleep on it for up to 100 nights. If it's not the most comfortable sheet you've owned, contact us within the trial and we'll issue a full refund — even if the sheets are washed and used. We'd rather refund you than have you keep something you don't love.
Yes, but it costs you nothing — contact us and we'll send a prepaid return label. No restocking fees, no fine print. Full details in the return policy.
Once your return arrives and passes inspection, we issue the refund to your original payment method within 5–10 business days. Banks can take a few extra days to post it.
Absolutely. Tell us what you'd rather have and we'll get the new set moving — no need to wait.
Not at all — the trial assumes you actually sleep on them. Washed, slept-on, pet-tested: the 100-night trial still applies.
Products & Materials
6 QWhat each set is made of, and which is which.
Three fabrics for three sleepers: 1800 Series is plush brushed microfiber (our best-value all-rounder). 1800 Temperature Neutral is a microfiber–bamboo blend that doesn't run hot or cold. Luxe Sateen Bamboo is 100% bamboo viscose, 300TC sateen — cool and buttery, our luxury tier. Compare all three →
For Luxe Sateen Bamboo, yes — it's woven at the same OEKO-TEX certified mill that supplies several U.S. luxury bamboo labels. We've worked with that factory for years, improving the product batch by batch. Same sheet, a fraction of the price — because we skip the celebrity marketing.
It refers to the weave density, not a literal cotton thread count. It's the spec that gives our microfiber its soft, crisp hotel-like hand and its resistance to pilling over hundreds of washes.
Bamboo grows up to three feet a day with no pesticides or irrigation. Our mill is OEKO-TEX Standard 100 certified — no harmful chemicals in the finished fabric.
It means the sheet doesn't add heat and doesn't actively cool. The bamboo content wicks moisture; the microfiber adds durability and keeps the price down. Ideal for average-temp sleepers and couples who disagree on the thermostat.
Yes. The tight weave naturally resists dust mites and mildew, and bamboo is naturally antibacterial. No chemical treatments — just dense fabric allergens can't settle into.
Sizing & Fit
5 QDeep pockets, split tops, and what's in the box.
Fitted sheets fit mattresses up to 16" on the 1800 and Temperature Neutral sets, and up to 17" on Luxe Sateen Bamboo — including most pillowtops. Elastic wraps the full perimeter, and the Temperature Neutral and Luxe Sateen Bamboo sets add elastic anchor straps on all four corners to keep the sheet locked in place.
They're built for adjustable beds: one solid fitted bottom with the top half split down the middle, so each side can incline independently without untucking the sheet. They're among our most-reordered sizes for exactly that reason.
13 sizes — from Twin all the way up to Wyoming King, plus split and split-top options for adjustable beds — though not every fabric comes in every size. The size guide shows exact dimensions and which product stocks each size.
One flat sheet, one fitted sheet, and two pillowcases (one pillowcase for Twin / Twin XL). Luxe Sateen Bamboo 3 and 6-pack bundles also include a free bamboo sateen eye mask (while supplies last).
Minimal. Our fabrics are pre-washed and finished to hold their size — wash cold and tumble low and you'll see negligible shrinkage. We also cut our fitted sheets with a little extra room to be safe.
Bundles & Gifts
4 QBuy more, save more — and the free eye mask.
Every collection has 3-pack and 6-pack pricing that beats buying singles — savings run up to 45%. Stock the linen closet, rotate through the week, and pay less per set. See all bundles →
Every Luxe Sateen Bamboo 3-pack and 6-pack ships with a free 100% bamboo 300TC sateen eye mask ($40 value) — same buttery fabric as the sheets. It's added to your cart automatically; no code needed. One per order, while supplies last.
Colors, yes — mix any colors you like within the same size and the bundle discount still applies in the cart. Sizes each have their own bundle pricing, so sets of the same size are discounted together.
Slightly — larger and split-top sizes cost a bit more per set, and the bundle price reflects that. For example, Luxe Sateen Bamboo Queen is $129.95 a set or 3 for $249, while Split Top King is $169.95 a set or 3 for $329.
Caring for Your Sheets
4 QKeep them soft for years — it's easy.
Cold wash, tumble dry low (or line dry). That's it. Cold water protects the fibers and color; low heat prevents stress on the weave. They actually get softer with each wash.
Skip it. Fabric softener coats the fibers and reduces breathability — especially on bamboo, where it works against the cooling. The sheets soften naturally on their own.
No. All three fabrics are engineered to resist pilling through 200+ wash cycles. If you ever see pilling, that's a defect — contact us and we'll make it right.
Almost never. Pull them out of the dryer promptly and they come out essentially wrinkle-free. Most customers make the bed straight from the dryer.
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