FAQ's

Product Features and Benefits

1. What makes the 1800 Series sheets special?

The 1800 Series sheets are crafted from vegan and cruelty-free microfiber, known for its incredible softness, durability, and wrinkle-resistant properties.

2. What are the Cooling Sheets made of?

Cooling Sheets are made from a blend of 65% vegan and cruelty-free microfiber and 35% viscose from bamboo, offering a lightweight, breathable option for hot sleepers.

3. Are the 1800 Series sheets suitable for sensitive skin?

Yes, the hypoallergenic microfiber material is gentle and perfect for those with sensitive skin.

4. Are the Cooling Sheets designed for hot sleepers?

Absolutely! The bamboo-viscose blend in our Cooling Sheets provides enhanced breathability and helps regulate body temperature.

5. Will these sheets fit deep mattresses?

Yes, both the 1800 Series and Cooling Sheets feature deep pockets designed to fit mattresses up to 16" inches thick.

6. How durable are these sheets?

Both sheet types are designed to be long-lasting and maintain their quality even after frequent washing.

 

Care and Maintenance

7. How do I wash the 1800 Series sheets?

Machine wash cold on a gentle cycle and tumble dry low to maintain softness and quality.

8. Are the Cooling Sheets easy to care for?

Yes, wash them in cold water on a gentle cycle and tumble dry low for best results.

9. Do either sheet types wrinkle easily?

The 1800 Series sheets are wrinkle-resistant, while the Cooling Sheets require prompt removal from the dryer to avoid creases.

10. Can I use bleach or fabric softeners?

We do not recommend bleach or fabric softeners as they may damage the fabric or reduce softness.

 

Fit and Compatibility

11. Do the sheets stay in place overnight?

Yes, both the 1800 Series and Cooling Sheets are designed with elasticized deep pockets for a secure fit.

12. Are the Cooling Sheets compatible with adjustable beds?

Yes, the elastic corners and flexible material make them suitable for adjustable mattresses.

13. Do you offer split-top options?

Yes, we have split-top sheet options available for both types. We offer up to 14 sizes and 20+ colors and patterns.

 

Customer Experience and Satisfaction

14. What if I don’t love my sheets?

We offer a 180-day return policy for unopened items to ensure you’re completely satisfied. Rest assured we only have less than 1% of customers who don't like our sheets. In the even that you fall in that category, since these sheets mostly come in bundles, you could return 2 unopened items.

15. What do customers love most about the 1800 Series sheets?

Customers rave about their silky softness, wrinkle resistance, and perfect fit. This is based on 8,000+ reviews.

16. Why do customers choose the Cooling Sheets?

They’re loved for their breathable bamboo blend, cooling properties, and lightweight comfort. This is based on 8,000+ reviews.

 

Shipping and Returns

17. How long does shipping take?

Standard shipping typically takes 5-7 business days within the U.S. However, we find that most people receive them within a a couple of days after being processed.

18. Are returns free?

Yes, eligible items can be returned for free, however you'll have to pay for shipping back. We offer free shipping on all orders above $75 so we ask that you pay for shipping back.

19. What if my sheets arrive damaged?

Contact our customer service team at support@overstocksheets.com and include a picture, and we’ll replace them immediately, no questions asked.

20. Can I exchange sheets for a different size or color?

Yes, we make exchanges simple and hassle-free, however, you'll have to pay for shipping the items back to our closest warehouse.

 

Ethical and Environmental

21. Are the 1800 Series sheets environmentally friendly?

Yes, they’re made from vegan, cruelty-free microfiber and packaged responsibly.

22. Are the Cooling Sheets eco-friendly?

The Cooling Sheets use bamboo viscose, a sustainable material, blended with cruelty-free microfiber.

23. Where are the sheets made?

They are designed and packaged in Texas and ethically manufactured in our dedicated factory in beautiful Changxing, China.

24. Do your sheets have certifications?

Yes, our sheets are OEKO-TEX® Standard 100 certified, ensuring they are safe and free from harmful chemicals.