If you have any questions regarding your order, please email email@example.com
DAYS HASSLE FREE RETURN
If you are unhappy with your purchase, please send it back to our address below:
31143 Via Colinas
Westlake Village, CA 91362
within 14 days of the delivery date. Returned items must be unopened and unused. Please make sure to specify order number(s) on the return slip so we can ensure your credit is accurate.
LAST CHANCE ITEMS
All items ending in $.00 are considered “Final Sale” and cannot be returned for store credit period. This includes but is not limited to defective products. In the event of an unauthorized return, The Bed Sheet Club Inc. reserves the right to apply a 50% restocking fee for all final sale items.
Please note that original shipping fees are non-refundable and return shipping costs are the customer's responsibility. The Bed Sheet Club Inc. does not provide return shipping labels. A restocking fee will be assessed on orders that are refused by the customer at the time of delivery or returned due to an "un-deliverable" address.
RESERVED RIGHTS REGARDING RETURNS
The Bed Sheet Club Inc. reserves the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:
- An irregular or excessive returns history
- Potential fraudulent or criminal activity
Similarly, The Bed Sheet Club Inc. reserves the right to refuse service to any customer or entity, due to similar actions as noted above.
We ship all packages via UPS or USPS. An email with your tracking number is sent to you at the time of processing which can take up to 7 business days of your order. If you haven't received your tracking number, you can login your account or you can email us at firstname.lastname@example.org with the subject "TRACKING NUMBER" and you'll receive a response quickly.
Please understand we trust our carriers with our daily shipments and leave your package securely in their hands. We appreciate the opportunity to correct any mistake that happens in the delivery process.
If the tracking page shows “delivered” yet you believe that the package was not received, please file a claim with UPS here: https://www.apps.ups.com/webClaims/create.
Afterwards, please contact us about the incident, and we will file a claim as well.