Steps For Customer Service:
1. Read Our FAQ
2. If you cant find the answer, SUBMIT A SUPPORT TICKET using the green question mark bottom left.
3. Call Us: 818.962.2612 9:00AM - 5:00PM PST
4. Email Us: Click Here
14 DAYS HASSLE FREE RETURN
Overstock Sheet Club customers who are not completely satisfied with their purchases can return their UNOPENED AND UNUSED SHEETS up to 14 days from receiving their original shipment for a refund minus $19.95 for original Shipping & Handling. Simply return your unopened and unused product(s) to our warehouse within 14 days and you will receive a refund for your transaction amount minus $19.95 for your original Shipping & Handling.
Defective products will be replaced at NO COST.
We strive for 100% customer satisfaction.
Feel free to e-mail us with any concerns.